First Impressions: Getting to Know the Front Desk Team!

At The Lash Lounge, we want to make our guest’s experience great from the moment they walk in until the moment they leave and we take pride in how our FD team makes that happen! This week we will be exploring what makes working here so enjoyable, sharing fun and interesting facts about the Front Desk that clients might not know, and delving into the unique customer service and client experience that sets The Lash Lounge apart. Keep reading to learn about the ladies behind the desk…

Meet Lee:

“I love working at The Lash Lounge because I get to meet so many new people, from colleagues to clients – it’s the best part of my day! What makes us stand out at The Lash Lounge, is our dedication to customer service and making sure everyone feels right at home. If you’re thinking about a front desk job in beauty, remember to always listen to what your clients want – it makes all the difference. I like to add a personal touch by being super friendly at the front desk. When I’m not here, you can find me working as a makeup artist with over a decade of experience in the beauty world. I also love unwind by snuggling up with my dog Lily Grace and watching a good movie. “

Meet Ariel:

“I absolutely love the connections I make at work and the sense of belonging it brings, which really boosts my happiness. At The Lash Lounge, we stand out by building strong relationships with our clients and creating a cozy, welcoming atmosphere. If you’re thinking about a front desk career in the beauty industry, it’s key to learn about the products and services and have a genuine passion for the field for a more fulfilling job experience. I always try to remember past chats with clients to keep our conversations personal. After a busy day, I like to unwind by either going shopping or spending quality time with my family at home. Fun fact – I actually have two ferrets who are brothers! “

Meet Tiffani:

“I absolutely love working at The Lash Lounge because it gives me such great experience and knowledge for my cosmetology studies in school (clients might not know this about me). The variety of stylists and options at The Lash Lounge really cater to every client’s unique needs, which I find wonderful. To anyone interested in a career in this field, I’d suggest being patient and understanding. I always greet clients with a warm smile and say goodbye happily. After a long day, I can’t wait to head home to my girlfriend, have a nice dinner, and cozy up for a movie night together.”

Meet Gabby:

“What I enjoy most about working at The Lash Lounge is witnessing guests’ newfound confidence after their appointments. The Lash Lounge stands out in customer service by prioritizing understanding our guests’ needs and ensuring their satisfaction with each visit. My advice for those considering a front desk role in the beauty industry is to maintain a positive attitude and build connections with guests. To personalize the front desk experience, I engage in conversation with guest to make sure that they are happy with their lashes. After a busy day at the front desk, I unwind by spending quality time with my boyfriend and watching a movie or TV show. A fun fact about me that clients may not know is that despite being born in New Mexico, I have spent most of my life in Colorado. “

Meet Jackie:

“Working at The Lash Lounge is a wonderful opportunity for me to connect with women my age whom I can share life experiences with that truly resonate with me.  What truly sets The Lash Lounge apart is the chic and relaxing experience it offers from the moment you step in until you leave. For those considering a career in the beauty industry, especially in a front desk role, my friendly advice is to always be welcoming and polite to create a soothing environment for clients seeking self-care and confidence. I love adding my personal touch to the front desk by ensuring I am always courteous and understanding. After a busy day, you can find me unwinding by working out, catching up on Netflix, or simply getting some well-deserved rest. A fun fact that clients may not know about me is that I also work as a counselor.”

Meet Tiffany:

“I absolutely love helping clients and forming connections with them through our daily interactions. Here at The Lash Lounge, we take pride in our work and always aim for the best. This job is perfect for those who enjoy enhancing women’s beauty and take pleasure in managing schedules and assisting clients. I make sure to be friendly and engage with clients, even remembering little details they share as a special touch. During my free time, I like to unwind by either hitting up a karaoke night for a drink or staying in with my husband to cook dinner and watch TV. When I’m not at work, you can find me enjoying outdoor activities like golfing, snowboarding, and camping. “